An Estimate details your project’s needs and the budget allocated for each part of your project.
You will receive an estimate from Freshbooks, that is the tool we use for Estimates and Billing.
To check it, go to ‘View Estimate’
When you have revised it, click ‘Accept’ in the top right side of the screen.
After this, our team will contact you for the kick off of your project.
Go to the page you are reviewing and click ‘Report a bug’ side widget
Use arrows and shapes on the image it shows you.
On the right, complete the form with a clear title of the bug, what is what you see and what is expected.
You can check your payment methods and invoices under the ‘Payment’ and ‘Invoices’ options on the left side menu respectively.
In your profile, you will find a ‘Hosting service’ section.
Here is how to fill the form:
Hosting:
Hosting password:
Site username:
Site password:
File upload:
Depends on what package you are on. If you are using a block of hours we respond within 2 hours. In that response we will give you a timeframe of when it will be ready.
If it is urgent we charge 2x the rate and can solve it immediately. Please place ‘URGENT’ in the title.
